How to get started
How it works
Somerset Lifeline is an emergency alarm comprising a button worn on the wrist or around the neck, and a small alarm unit that plugs into your electricity socket and phone line. At the touch of a button help is on hand from our Somerset based response team 24 hours a day, 365 days a year. For more information see our in depth Somerset Lifeline User Guide .
Press the button on your pendant or wristband and the base unit immediately connects to our 24-hour response team
An operator will answer your call and contact either your nominated key holder or the emergency services if they are needed
Help will be with you as soon as possible.
If you have our Lifeline Response service our officers could be called to your home to assist